I mentioned before that I use Yodlee to keep tabs on many of my bank and brokerage accounts. Usually, Yodlee works reasonably well, and I haven't had many technical issues. However, in the last month, I have received more than a dozen Email messages with the following subject: "Your Yodlee MoneyCenter Alert: Account Error".
It seems that the main culprits are Countrywide Bank, Smith Barney, and Citibank. Yodlee tells me that either my login credentials (user name and/or password) are invalid, my account type is not found, or there is some other technical issue with the financial institution's website. This is the case, even though I didn't change my login information.
However, I do not encounter any technical problems if I log into the financial institution's website manually. All of my accounts are all accessible. Sometimes (but not always), if I manually update my accounts in Yodlee, the errors go away. These are intermittent solutions since the problem usually comes back in a day or two. In other words, Yodlee has become unreliable. Has anybody experienced similar technical problems with Yodlee lately?
The Double-Edged Sword of Financial Friction
6 hours ago